faq

Frequently Asked Questions for Kingstep Shoe

To start your private label shoe process with Kingstep, simply submit your designs, materials, quantity, sketches, or image references through our Contact Us form or email us at lansusan@chinakingstep.com.. We pride ourselves on quick turnaround times and aim to respond within 12 hours.

The sampling process usually takes between 1-2 weeks, depending on your specific requirements. This includes considerations such as sole, outsole, and materials, whether leather or not.

Sampling costs depend on various aspects. Typically, we charge twice the production price for sampling. For example, if the supply price is 20 dollars, we will charge 40 dollars for the sample. However, we are always willing to help our customers grow and often provide free sampling services.
Is free shoe sampling service available? Yes, we offer free shoe sampling services to help our customers grow.

After we receive your shoe information and requirements, we begin the shoe sample making process. We will create the first sample for you to review and ensure that we meet your specifications.

The shipping process typically takes around 3-5 days from China to any country. The shipping cost for shoes is usually between 20-50 dollars, depending on the location.

Our MOQ for leather shoes is 120 pairs, and for other materials such as PU and canvas, it is 300 pairs. However, we are flexible with our quantity requirements to better serve our customers.

If you have any further questions or inquiries, please do not hesitate to contact us through our email at lansusan@chinakingstep.com. We are dedicated to providing exceptional customer service and look forward to working with you.

Welcome to kingstep shoes limited, one of the China leading lady shoes supplier established in 2011 who setting up excellent R & D and perfect sales teem.
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